Privacy Policy

Your privacy, our commitment

We are committed to protecting your privacy and being transparent about how we collect, use, and protect your personal information.

Last updated: January 2025

Our Commitment to Privacy

At Gestionate, we understand that your privacy is fundamental to your trust in our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.

We are committed to being transparent about our data practices and giving you control over your personal information. If you have any questions about this policy, please contact us at privacy@gestionate.com.

Information We Collect

We collect information to provide better services to all our users. The types of information we collect include:

Information You Provide:

  • Account information (name, email address, password)
  • Profile information and preferences
  • Content you create, upload, or share through our services
  • Communication with our support team
  • Payment and billing information (processed by secure third-party providers)

Information We Collect Automatically:

  • Usage data and analytics (features used, time spent, interactions)
  • Device information (IP address, browser type, operating system)
  • Cookies and similar tracking technologies (see our Cookie Policy for more details)
  • Log files and technical data for service improvement
How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send you technical notices, updates, and support messages
  • Respond to your comments, questions, and customer service requests
  • Monitor and analyze trends, usage, and activities
  • Personalize your experience and provide relevant content
  • Detect, investigate, and prevent fraudulent transactions and security issues
  • Comply with legal obligations and protect our rights
Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With your consent: We will share information when you explicitly agree
  • Service providers: Trusted third parties who help us operate our services
  • Legal requirements: When required by law, regulation, or legal process
  • Business transfers: In connection with mergers, acquisitions, or asset sales
  • Protection of rights: To protect our rights, privacy, safety, or property
Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Our Security Measures Include:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication systems
  • Secure data centers with physical security measures
  • Employee training on privacy and security practices
Your Privacy Rights

You have the right to:

  • Access: Request a copy of the personal information we hold about you
  • Rectification: Ask us to correct any inaccurate or incomplete information
  • Erasure: Request deletion of your personal information under certain circumstances
  • Portability: Receive your data in a structured, machine-readable format
  • Restriction: Ask us to limit how we use your information
  • Objection: Object to our use of your information for certain purposes
  • Withdraw consent: Where we rely on consent, you can withdraw it at any time
Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can control cookies through your browser settings. However, disabling certain cookies may affect the functionality of our services.

Types of Cookies We Use:

  • Essential cookies: Required for basic functionality of the site
  • Preference cookies: Remember your preferences and settings
  • Performance cookies: Help us understand how you use our services
  • Analytics cookies: Provide insights for service improvement

Questions About Your Privacy?

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at privacy@gestionate.com.

Email: privacy@gestionate.com

We typically respond to privacy inquiries within 48 hours.

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